Privacy Policy

Website

SkyRun is committed to observing and respecting your wishes regarding the information we collect about you on our website. By visiting https://skyrun.skimo.co/, you agree to accept the practices described in this Privacy Policy. If you have any questions about any element of our web privacy policy, please contact us.

 

Personal Information

Your transaction history and the information you provide to us voluntarily on our website are stored in our customer database. Some of the information we solicit, such as your telephone number, is voluntary, while much of it is required to fulfill your order. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our site, and communicating with you.

We hate spam.  As such, we do not sell your personal information. You may opt out of our customer communications such as newsletters and promotional e-mails. We only share data with our payment processors and shipping carriers in order to fulfill your orders.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. We do not make any phone numbers in our customer database available to other companies or organizations.

Any personal information you reveal to us is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information and is the accepted standard industry-wide for website security. Our website does not store your credit card information, and any of your credit card information that may be stored by our payment processors is governed by their PCI compliance policy and protected by firewalls. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

To make any address changes or other modifications to your SkyRun account information, please log in and visit your Account Home page.

E-mail Policy

We collect the e-mail addresses of those who communicate with us via e-mail, those who make postings to our discussion areas, and those who voluntarily include their e-mail addresses when ordering online. We may also collect your e-mail address if you provide it in the process of completing online forms on our website. We cannot obtain your e-mail address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it. Our web server recognizes the computer's Internet Protocol (IP) address, but not the e-mail address, for each visitor.

Other than the exceptions noted in this policy, SkyRun will not sell, share, or otherwise distribute your e-mail address. Any e-mail address supplied directly to SkyRun with respect to online orders, help requests, and requests for other information will remain in the possession of SkyRun.

If you do not want to receive promotional e-mail from SkyRun, please edit your preferences in the Account section to unsubscribe, or let us know by contacting us via e-mail or the Contact Us form. Supplied e-mail addresses on our customer registration form will be used for order confirmation and alerts related to an order.

Cookies

Like most retail websites, we use "cookies," which are pieces of data given to your browser that allow our website to identify you when you access our site. The most obvious benefit of cookies is that they keep an active Shopping Cart intact and allow you to log in. While some concern has been expressed over the privacy implications of cookies, it is important to understand that cookies cannot extract any information about you that you have not already revealed voluntarily. The vast majority of Internet users now appreciate cookies as a convenience feature for shopping online. If you desire, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to disable cookies, all or portions of this site may not function as intended.

Site Traffic Data

Our computers collect and store certain data from your visits to our website. We use visit data to improve our business and your shopping experience. We do not sell customer-level browsing profiles to third-party analytics companies.

Advertising Measurement

If you reach our site by clicking a paid ad (on Google or Bing, for example), and/or subsequently complete a purchase, we may load limited advertising measurement scripts from the ad platforms. We do not load those scripts during ordinary browsing for customers who did not arrive via an ad. Upon placing an order, we may send a hashed (one-way encrypted) version of your email for enhanced matching to relevant ads. Use of those scripts is governed by the ad platform's privacy policies in addition to this one.