Your transaction history and the information you provide to us voluntarily on our web site is stored in our customer database. Some of the information we solicit, such as telephone number, is voluntary, while much of it is required in order to fulfill your order properly. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our site, and communicating with you.
We hate spam. As such, we do not share your personal information with any outside parties. You may opt out of any of our customer communications, such as newsletters and promotional e-mails.
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. We do not make any phone numbers in our customer database available to other companies or organizations.
Any personal information you reveal to us is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information and is the accepted standard industry-wide for web site security. Our web site presently does not store your credit card information, and any of your credit card information that may be stored by our payment processor is fully PCI compliant and protected by state-of-the-art firewalls. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
To make any address changes or other modifications to your SkyRun account information, please login and click the My Account link.
We collect the e-mail addresses of those who communicate with us via e-mail, those who make postings to our discussion areas, and those who voluntarily include their e-mail addresses when ordering online. We may also collect your e-mail address if you provide it in the process of completing survey information or other online forms on our website. We cannot obtain your e-mail address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it. Our web server recognizes the computer's Internet Protocol (IP) address, but not the e-mail address, for each visitor to our home page.
Other than the exceptions noted above, SkyRun will not sell, share or otherwise distribute your e-mail address. Any e-mail address supplied directly to SkyRun with respect to online orders, help requests, and requests for other information will remain in the sole possession of SkyRun.
If you do not want to receive promotional e-mail from SkyRun in the future, please edit your preferences in the Account section to remove your name from our list, or let us know by contacting us via e-mail or the Contact Us form. Supplied e-mail addresses on our customer registration form will be used for order confirmation and alerts relating to an order.
Like most retail web sites, we use "cookies," which are pieces of data given to your browser that allow our web site to identify you when you access our site. The most obvious benefit of cookies is that they keep an active Shopping Cart intact even if you log off of your computer. While some concern has been expressed over the privacy implications of cookies, it is important for you to understand that cookies cannot extract any information about you that you have not already revealed voluntarily. The vast majority of Internet users now appreciate cookies as a convenience feature for shopping online. If you desire, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to disable cookies, all or portions of this site may not function as intended.
Site Traffic Data
Our computers collect and store certain data from your visits to our web site. The information we collect from this site traffic helps us to make the site easier to navigate and to improve your shopping experience. We do not share or distribute any specific customer site traffic data to any other parties.